Quality

Quality starts at source, not at arrival. Total Exotics works closely together with it’s growers in order to control quality as from the early beginning. Close cooperation between technical management from both sides enables mutual control of processes and hence final product quality.

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Direct from source

We aim to build and develop sustainable sourcing relationships that can grow with Total Exotics and our customers. Therefore, sourcing for us is not just buying, but linking all the passion and drive in the supply chain and creating a sustainable solution at every stage, in order to supply the best product for you.

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First of all, we place our growers, customers and consumers at the heart of everything we do, as we believe in driving satisfaction amongst all stakeholders in this triangle is essential for long term success.

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The foundation of our business is built upon quality, availability and service from technically proficient and progressive growers. Furthermore, our innovation makes us stand out from the crowd. The ultimate aim is to lead the industry through sound technical judgement, development and innovation. Total Exotics leverages on the technical expertise and support from the UK, which works towards the highest standards in Europe.

Consistent and sustainable programs through long term relations

Total Exotics chooses to source its fruit from experienced and professional growers. Mutually driven and continuous improvement programs has led to high quality produce perfectly suitable for our ripening rooms.

Retail customers receive consistent, regular volumes and quantities from our ripening rooms. We provide that consistency by sourcing product from various locations during different seasons to minimize risks inherent to horticultural production. Our relationships are conducted to the ethical standards outlined in certification programs like GlobalGap and BRC.

Our technical consultants work together with our growers in close cooperation in order to define and manage quality in conformance with the required specifications of the end customer.

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Also for our mango program we select exporters that work professionally. With several partners, the relations have been strong for already 13 years. Both their professionalism and very high QC requirements makes a supplier a reliable partner for retail customers, delivering consistent quality and volumes.

Another important grower selection factor for Total Exotics is their understanding of the European trade and customer needs and requirements. Growers, like SIIM, Edom and Mor, with respectively 7 and 4 and 5 years of history with Total Exotics, act accordingly.

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Quality & packaging

Driving quality is our primary focus

From the farm, mangos and avocados are shipped to Rotterdam, Europe’s hub for exotics. Upon arrival, the fruit is tested on quality, such as brix, firmness, color, bruises, scars, temperature control, palletization, etc. The necessary for ripening and packing is monitored towards the highest standards according to the added value requirements of these items.

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Add value with ripened and packaged fruit

Taste drives consumer satisfaction. In order to drive repeat buying we deliver ready-to-eat quality through state-of-the-art ripening facilities.

Ripened

Our state of the art ripening facilities allows us to manage temperatures, humidity, and ethylene based on the maturity of the fruit upon arrival.

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To present the most flavorful produce for consumers, Total Exotics supplies retailers with varieties proven to develop flavor when exposed to the most sophisticated ripening room technology. Total Exotics maintains ripening rooms with the best technology:

  • Racking free floor
  • Tarp ground floor
  • Tarp top floor
  • Gastight door
  • Extended cooling systems
  • Increasing capacity

These rooms handle 125 pallets per week, constantly delivering fruit ready to eat for retail. Most importantly for our customers, our rooms are dedicated to our exotic lines. Our focus is on crops like mangos and avocados: ripened, ready-to-eat tropical fruits that continue to grow in popularity with European consumers.

Packed

Superior ripeness testing and technology is not the only way Total Exotics delivers retailers the best product. Once ripened, avocados and mangos can be packed according to a variety of specifications. Our packaging contains messages from the growers as well as advice on how to best use the product for the consumer. Sweetness, acidity and aroma are also clearly rated for the consumer.

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The packaging also has unique QR codes that, when scanned, take consumers to Total Exotics websites. Films and recipes educate the consumer, preparing them to come back for a repeat purchase. This packaging accomplishes much of the point-of-sale education attempted by larger displays. Total Exotics also makes POS displays available, based on retailer preferences and space requirements. Packaging developed by weight can also help us tailor to a retailer’s pricing requirements.

Total Exotics has an own packaging line in the warehouse to pack products on daily request. Products can be packed in Total Exotics brand and we pack in the customer’s brand as well. Packaging lines include:

  • Flowpack (horizontal and vertical)
  • Girsac
  • Nets

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paolo

Technical Management

Paolo:
“I appreciate to work with highly dedicated and qualified QC colleagues at Total Exotics. We control all key stages in the complete process from farm to shelf”

“Being a Total Produce Group member, we leverage great knowledge across different branches up to the international standards”

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Laura:
“We work intensely together with our strategic suppliers to realize the highest standards of good agricultural practices to deliver products you can trust”

“We are proud to be BRC certified, which means we control the whole production and logistics chain, ensuring the final product. Therefor, we can guarantee safe and healthy products for your shoppers”

laura

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